Return Policy

To ensure all of our members have a great experience on PLASMAFONE, most purchases are covered under PLASMAFONE Money Back Guarantee.

When does PLASMAFONE Money Back Guarantee apply?

You're covered under PLASMAFONE Money Back Guarantee when:

  • You don't receive an item
  • You receive an item that doesn't match the listing
  • You receive an item that's broken or faulty

Our sellers normally work with buyers to quickly resolve any issues, but if you can't agree on a solution, you can ask us to step in and help. In most cases, you'll be covered by PLASMAFONE Money Back Guarantee.